Shipping policy

Effective Date: January 16, 2026

Digital Products (Ebooks & Audiobooks)

Ebooks and audiobooks are delivered instantly. After completing your purchase, you'll receive an email with download links. Check your spam folder if you don't see it within a few minutes. Digital products have no shipping charges.

Paperback Books

Our paperbacks are printed on demand by Bookvault, our print partner with facilities in the US and UK. This means each book is printed fresh for your order—no warehouses, no waste.

Shipping Times

United States: 7-14 business days (printed and shipped from US facility)

Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain amount—check our current promotions.

Order Tracking

Once your paperback ships, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update after shipment.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the buyer's responsibility and are not included in our prices.

Problems with Your Order?

If your order hasn't arrived within the expected timeframe, or if it arrives damaged, contact us immediately at support@whitemountainpress.com. We'll make it right.